Leading sports hydration brand drives 62% increase in email revenue with creative AI powered by Backstroke

In the competitive realm of e-commerce, standing out in a crowded inbox is no small feat. Nathan Sports, under the guidance of Ecommerce Director Doug Bertram, embarked on a boundary-pushing journey with Backstroke's generative email messaging platform, setting a new benchmark for email marketing success.

The Challenge: Elevating Engagement

With the goal of enhancing customer engagement and driving sales, Nathan Sports faced the common challenge of crafting email content that resonates. The introduction of Backstroke's platform offered a promising solution, offering to blend creativity with data-driven insights.

The Solution: AI-Driven Creativity

Leveraging Backstroke's AI, Nathan Sports generated audience-specific subject lines and tested these messages against a traditional control group. The results were undeniable, with the Backstroke-generated emails achieving the highest revenue and click rate for Nathan Sports in at least the last 90-days. A notable 45% higher click rate and a 62% increase in revenue compared to the control group underscored the platform's effectiveness.

The Result: Unprecedented Success

The success story of Nathan Sports and Backstroke is encapsulated in the unprecedented performance metrics. As Doug puts it, "Backstroke not only simplified our email creation process but also significantly amplified our engagement and sales. The platform's intuitive design and powerful AI brought our email content to life, resonating deeply with our audience. It far exceeded other, more general, AI tools that we’ve tried."

Conclusion: A New Era for Email Marketing

Nathan Sports' case study is a testament to the transformative power of integrating AI with creative marketing strategies. Backstroke is not only setting a new standard for email marketing but also demonstrating the potential for AI to unlock new levels of personalization and effectiveness in e-commerce communications.

This case study serves as a signal for e-commerce brands aiming to elevate their email marketing and broader customer messaging efforts. Through the strategic use of AI and a deep understanding of consumer behavior, companies like Nathan Sports are not just reaching their audience—they're engaging them in meaningful ways that drive tangible results.

See Backstroke in action.